VELPI MARKETING AGENCY
1. Introduction
Velpi Marketing Agency ("Velpi," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit velpi.net or engage with our services.
2. Information We Collect
We may collect the following types of information:
Full name and business name
Email address
Phone number (including mobile number for SMS communications)
Business type, revenue details, and service area (provided through our intake forms)
IP address, browser type, and pages visited (collected automatically via cookies and analytics tools)
3. How We Collect Information
We collect information when you:
Submit a form or inquiry on our website
Sign up for our services or consultation
Opt in to receive SMS or email communications
Interact with our Facebook or Instagram ads
4. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and qualify you for our services
Deliver the marketing services you have engaged us for
Send you SMS messages you have opted in to receive (appointment reminders, follow-ups, service updates, and promotional offers)
Send email communications related to your account or our services
Improve our website and service offerings
Comply with legal obligations
5. SMS Communications
If you provide your mobile phone number and opt in to SMS communications, you agree to receive text messages from Velpi Marketing Agency. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For full details, please see our SMS Terms and Conditions at velpi.net.
We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.
6. Sharing of Information
We do not sell your personal information. We may share your information only in the following circumstances:
With trusted service providers who assist in delivering our services (e.g., CRM platforms, SMS providers, email tools), under strict confidentiality agreements
With advertising platforms such as Meta (Facebook/Instagram) as necessary to run your campaigns
When required by law, court order, or government authority
In connection with a business merger, sale, or acquisition, in which case you will be notified
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to analyze site traffic and improve your experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
We may also use Meta Pixel and similar tools to track ad performance and retarget website visitors. These tools are subject to Meta's own privacy policies.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including secure servers, encryption, and access controls. Information submitted through our website and forms is transmitted securely and stored within protected systems. Access to personal data is limited to authorized personnel only. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your information from unauthorized access, use, or disclosure.
10. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of SMS or email marketing communications at any time
To exercise any of these rights, contact us at [your contact email].
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
