Missed Call Text Back & Follow Up, Park City IL | VELPI
VELPI
Customer Follow Up · Park City, IL

Every New Lead Answered in Under 5 Minutes, 9am to 9pm

Customer Follow Up answers every new lead in under 5 minutes, 9am to 9pm Central, then follows up with a full sequence so no lead goes quiet. Leads that come in overnight get a reply at 9am. We set it up and run it for you.

$797to start
Then $297 a month

$797 covers setup and your first month. Then $297 a month starting day 30. Month to month: stop anytime with 7 days' notice.

Already a VELPI client? $597 to start.

What's included

  • A reply to every new lead in under 5 minutes, 9am to 9pm
  • A full follow up sequence
  • Appointments booked with confirmations and reminders
  • Missed call text back
  • Review requests to every customer when a job is done
  • Two email campaigns a month, written and sent for you
  • Your monthly promo by text (customers who opted in) and on your Google Business Profile
  • A win back message every 3 months
  • A one page report every month
  • Updates when you add a new service or offer
  • Fixes at no extra charge if something we built stops working

Up to 500 new conversations a month, then 3 cents a message. Texts only go to people who agreed to get them, and anyone can reply STOP. What you pay to start isn't refunded if you stop later. Separate from your website plan. We don't promise a number of leads or sales.

Only about half of callers to home service businesses ever talk to a person. Customer Follow Up makes sure every new lead hears back.

Source: Invoca, Home Services Lead Conversion Benchmarks Report 2026, over 70 million calls across the US.

Month to month. No minimum.

Fill the short form. We build it, walk you through it on a quick call, and test it with a real phone before it goes live. Phone company approval for your number usually takes 1 to 3 business days.

Based in Park City, IL. We work directly with owners across Lake County, and we talk with local business owners every week. By appointment.

Questions

How long am I committed?
No minimum. It's month to month. Stop anytime with 7 days' notice before your next bill.
Will it sound like a robot?
It only says what we wrote with you, in your words, about your services. It does not make things up and it does not give out prices you did not approve.
Can I jump in and text them myself?
Any time. The second you write back it steps aside. It is holding your place in line, not taking your customer.
Do I have to change my phone number?
No. We use the number you already give out. Nothing on your truck or your cards has to change.
What happens to my customers if I leave?
They go with you. Your customer list, every text, and your phone number. We hand it over and help you move the number.
Who owns what?
Your customers, your texts, and your phone number are yours. The system we build is ours. You use it while you are paying.

Want your texts and chats answered day and night too? See the AI Booking Assistant, an add on to Customer Follow Up.

Customer Follow Up · $797 + $297/mo
Let's get you set up